This weekend found me in New York City and in Philadelphia, working on my book and catching up with my oldest friend and on some window shopping, too. A good walk down Madison Avenue in the fall is always a good thing. As is a good book store browse, a slow coffee-brownie indulgence in a side street café, and a peek inside an antique shop or two. We did all of the above in spades.
There are few things that bring me more pleasure while in the city than shopping. Not real shopping, as in buying, but leisure shopping, as in looking and touching. I need not, so I am rarely tempted. And certainly not at Madison Avenue prices. But the enormity of selection, the newness of collections and the entertainment value of people-watching is just too wonderful to ignore.
And so it was with great fun that we ventured into and around the flagship Ralph Lauren store on 72nd and Madison (a must-stop on anyone’s agenda. No kidding.) It evokes awe. Masterfully designed, with gilded-framed oil paintings lining every wall, densely-piled carpeting lining every step and attentive sales assistants lining every aisle, one certainly glides through the store as if on cushioned ballet shoes. It would be difficult to escape without feeling better for having had the experience. For having tasted “Ralph’s” genius.
And so, as I walked down the heavily-cushioned staircase on my way out, I couldn’t help but feel as if I had experienced civility at its New York best. That attention to detail and to good manners was contained, if nowhere else, within four large walls on one city block in my favorite city on the face of the earth.
My visit wasn’t long and it became time for me to retrieve my car from a soon-to-expire meter on Lexington Avenue. I walked quickly toward the exit and as I leaned against the heavy glass door onto the sidewalk, a gentleman (and he was, indeed, a gentle man), called out to the two ladies who were entering at the exact time that I was exiting.
“M’am. M’am,” he called, shoving what looked like a ten-dollar bill towards them, as they looked back over their shoulders, puzzled. “One of you dropped this on the sidewalk.”
I could hardly believe it. I said, rather softly to him, “Now there’s a real gentleman,” but he either didn’t hear me, or he ignored me, as if to suggest that chasing ladies who had dropped money out of their wallets was a perfectly normal everyday thing to do and that there could simply be no other alternative.
Picking up pennies on city sidewalks is a silly thing to do. But giving them away to the first child to cross one’s path makes it a worthwhile adventure. But picking up a ten-dollar bill and chasing down a complete stranger to give it back is hardly a common occurrence in a big city. And it caught me completely off guard. It gave me renewed faith in mankind. In young men in general. I smiled thinking of the mother who, some time, somewhere, had—over the years—taught her son well.
Holding doors open for people, shaking hands firmly, smiling while talking and expressing genuine thankfulness, are all wonderful gestures of civilized people everywhere. I vow to work on that this week with my own brood. To make sure that my boys know how to treat young ladies and that my daughter knows how to treat young men. And to remind them of the rules. That they say thank you for treats and for gifts. Always. And remember to write notes by hand. That they speak clearly to adults. And look them in their eyes when they talk. That they always answer the phone or the front door cheerfully.
Little things count. And minding one’s manners—one of those littlest things of all—is one of those little things that counts the most. I trust you feel this way, too!
Carolina Fernandez earned an M.B.A. and worked at IBM and as a stockbroker at Merrill Lynch before coming home to work as a wife and mother of four. She totally re-invented herself along the way. Strong convictions were born about the role of the arts in child development; ten years of homeschooling and raising four kids provide fertile soil for devising creative parenting strategies. These are played out in ROCKET MOM! 7 Strategies To Blast You Into Brilliance. It is widely available online, in bookstores or through 888-476-2493. She writes extensively for a variety of parenting resources and teaches other moms via seminars, workshops, keynotes and monthly meetings of the ROCKET MOM SOCIETY, a sisterhood group she launched to “encourage, equip and empower moms for excellence.” Please visit http://www.rocketmom.com
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