Everthing An Opportunity or Obstacles

"With everything that has happened to you, you can either feel sorry for yourself or treat what has happened as a gift. Everything is either an opportunity to grow or an obstacle to keep you from growing. You get to choose."

-- Wayne Dyer


"With a little perspective... you can live a life of permanent purpose."

-- Andy Andrews


"Exactly who was it that saved the two billion lives? Is there a specific person to whom we could point? How far back would we have to go? How many lives would we need to examine in order to determine whose actions saved two billion people... a number that continues to increase every minute? And how far forward would we need to go in your life to show the difference you make?"

-- Andy Andrews, author
The Butterfly Effect

Power of Touch, Smile and Kind Word

"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."

-- Leo F. Buscaglia


"Sometimes the lessons taught in school aren't always found in books
important things like FLEXIBILITY
And nothing helps to make the point like showing how it's done...
making 'upside down days' FUN like they should be!"

-- Paula J. Fox, author
Heart of a Teacher


"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."

-- Dale Carnegie

Plan Your Work and Work Your Plan

"You have undoubtedly heard the phrase, 'Plan your work and work your plan.' Planning is as important as purpose because it gets you where you're going... faster. To do twice as much in half the time, you can't approach your goals haphazardly. A well-thought plan will keep you clearly on track towards your goal; and the methods of planning are as varied as our personalities. So, what is your method of planning?"

-- Amy Jones, author
Twice As Much in Half the Time


"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success."

-- Pablo Picasso


"Put off for one day, and ten days will pass."

-- Korean Proverb

Enlightenment Comes Little by Little

"Enlightenment must come little by little - otherwise it would overwhelm."

-- Idries Shah


"All you need is love. But a little chocolate now and then doesn't hurt."

-- Charles M. Schulz


"According to most studies, people's number one fear is public speaking. Number two is death. Death is number two! Does that sound right? That means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy."

-- Jerry Seinfeld, quoted in
Laughter is an Instant Vacation

Be a Possibilitarian

"Become a possibilitarian. No matter how dark things seem to be or actually are, raise your sights and see possibilities -- always see them, for they're always there."

-- Dr. Norman Vincent Peale


"You can't promise your customers sunny weather, but you can promise to hold an umbrella over them when it rains."

-- Sign in a Customer Service Center


"Marty's greatest lesson was not what he told me but what he constantly showed me. In one or two minutes of time we had the opportunity to define ourselves as human beings. There isn't much room for error. Two minutes is what Marty spent with most customers. If you think about it, two minutes is about the average amount of time we spend with most people in our lives. In a precious few moments, what we say and what we do can be lasting."

-- VJ Smith, author
The Richest Man in Town

Exchanging a Day of Your Life

"This is the beginning of a new day. You have been given this day to use as you will. You can waste it or use it for good. What you do today is important because you are exchanging a day of your life for it. When tomorrow comes, this day will be gone forever; in its place is something that you have left behind... let it be something good."

-- Mac Anderson, author
Finding Joy


"What lies behind us, and what lies before us are small matters compared to what lies within us."

-- Ralph Waldo Emerson


"To open your heart means risking it all- to experience great joy and profound sorrow."

-- Tom Mathews


"Opening your heart is the only way to capture the real brilliance of leadership. Trust and respect serve as the constant unconscious heartbeats of the authentic leader. Without these qualities, real leadership can never exist."

-- Tom Mathews, author
Aim for the Heart

Grow Brave By Reflections

"I love the man that can smile in trouble, that can gather strength from distress, and grow brave by reflections."

-- Thomas Paine


"Giving people a little more than they expect is a good way to get back a lot more than you'd expect."

-- Robert Half


"You may have heard the quote... 'The speed of the leader will determine the rate of the pack.' Well here's another one for you... 'The attitude of the leader will determine the attitude of the pack.'"

-- Mac Anderson, author
You Can't Send a Duck to Eagle School

Focus on The Task At Hand

"Concentrate all of your thoughts on the task at hand. The sun's rays do not burn until brought to a focus."

-- Alexander Graham Bell


"The law of Forced Efficiency says that 'There is never enough time to do everything, but there is always enough time to do the most important thing.'"

-- Brian Tracy, author
Eat That Frog!


"The highest truth cannot be put into words. Therefore the greatest teacher has nothing to say. He simply gives himself in service, and never worries."

-- Hua Hu Ching

Days When Champions Are Created

"There are those days when it's hard to put one foot in front of the other, but those are the days when champions are created. It's about making the most of the minutes you are given."

-- David McNally and Mac Anderson, authors
Even Eagles Need a Push


"...as you go up in life, you should always look back and help the people behind you."

-- Dr. Alfredo Quinones-Hinojosa


"Gaining trust is like filling a bucket one drop at a time."

-- Todd Duncan


"When you communicate in Trust, putting customers needs first and demonstrating a genuine desire to help, customers reply in Trust through positive responses- repeat sales and solid referrals. And remember, to retain fluency in any language you must not only master it, you must also use it regularly."

-- Todd Duncan, author
The Simple Truths of Selling

Make Good Used of Time

"Do we really need more time, or do we simply need to use our time more wisely? Not a single person has more time in any 24-hour day than you have-not the CEO of the world's largest corporation, not the president of the United States, not the parent of ten children-not even Bill Gates. Time is one area where we are all on an even playing field."

-- Amy Jones, author
Twice as Much in Half the Time


"You can learn new things at any time in your life if you're willing to be a beginner. If you actually learn to like being a beginner, the whole world opens up to you."

-- Barbara Sher


"Doing what you love is the cornerstone of having abundance in your life."

-- Dr. Wayne Dyer

Take Your Very First Step

"There's no secret to getting started. You simply decide and then take your first step. With each subsequent step, the nextone becomes easier..."

-- Tom Venuto


"The measure of a truly great man is the courtesy with which he treats lesser men."

-- Eugene


"Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to obtain uncommon results."

-- Mac Anderson and Tom Feltenstein, authors
Change is Good... You Go First

Make a Positive Difference

"Say goodbye to 'the Joneses'-Chasing symbols of success can be an all-consuming, hollow existence. Your focus on living in a larger house, driving a more luxurious car, joining the right clubs, and updating your wardrobe will bear no fruit when it comes to peace of mind. Before you make your next purchase, ask yourself these simple questions: Is this something I really need? Can I do without it? Will it make a positive difference in my life?"

-- Mac Anderson, author
The Power of Attitude


"Focus on the critical few... not the insignificant many."

-- Mac Anderson


"Aim for a 1% improvement every single day"

-- Xiao Fen

I Am A Habit

"I am your constant companion. I am your greatest asset or heaviest burden. I will push you up to success or down to disappointment. I am at your command. Half the things you do might just as well be turned over to me. For I can do them quickly, correctly, and profitably. I am easily managed; just be firm with me. Those who are great, I have made great. Those who are failures, I have made failures... Who am I? I am a habit."

-- Robin Crow, author
Rock Solid Leadership


"A great leader never sets himself above his followers except in carrying responsibilities."

-- Jules Ormont


"Six essential qualities that are the key to success:
Sincerity, personal integrity, humility, courtesy, wisdom, charity."

-- William Menninger (1899 - 1966)

Energy and Enthusiasm

"I studied the lives of great men and famous women, and I found that the men and women who got to the top were those who did the jobs they had in hand, with everything they had of energy and enthusiasm and hard work."

-- Harry Truman
33rd President of the United States


"The Purpose of life is a life of purpose."

-- Ralph Waldo Emerson


"Write the word 'recognition' in your calendar/day planning system at some regular interval (like every Friday for the entire year). Make this word your trigger to quickly think of people who deserve praise. Then, immediately go thank them for their positive performance."

-- Tom Mathews, author
Aim for the Heart

The Essense of Life

"In the race to be better or best, we sometimes lose sight of 'just being.' And just being, just soaking in and savoring a beautiful moment, can provide some of life's greatest pleasures. A crackling fire on a cold winter night; a good book; a love letter from your spouse; a spectacular sunset; a great meal; or a timeless moment with your child or a friend... these moments, if we stop long enough to enjoy, are the essence of life."

-- Mac Anderson and Linda Ellis, authors
The Dash


"We don't remember the days; we remember the moments."

-- Wye Lynn


"Life isn't about finding yourself. Life is about creating yourself."

-- George Bernard Shaw

Be An Eagle and Not Duck

"Wayne Dyer [author of You'll see it when you Believe it] said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.'"

-- Ken Blanchard and Barbara Glanz, authors
The Simple Truths of Service


"Some men see things as they are and say 'why?' Others dream things that never were and say, 'why not?'"

-- George Bernard Shaw


Nearly everyman who develops an idea works at it up to the point where it looks impossible and then gets discouraged. That's not the place to become discouraged.

-- Thomas A. Edisom
(1847-1931, American Inventor, Entrepreneur, Foumder of GE)

Don't Wait For Uncertainties To Settle

"So what do we do? Anything - something. So long as we don't just sit there. If we screw it up, start over. Try something else. If we wait until we've satisfied all the uncertainties, it may be too late."

-- Lee Iacocca
Former Chairman of Chrysler Corporation


"Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit."

-- Conrad Hilton


"In racing they say that in order to finish first, you must first finish. True, but finishing strong is even better."

-- Dan Green, author
Finish Strong

Did You Enjoy Life

"Slow down and enjoy life. It's not only the scenery you miss by going too fast- you also miss the sense of where you are going and why."

-- Eddie Cantor


"To bring more creative zest to your life, start by recognizing that creativity isn't simply something you do (like taking a ceramics class), it's a way of being. Approach life so that everything is flavored with, like a great spice in a recipe."

-- Betty Mahalik, author
Living a Five Star Life


I learned that the only way you are going to get anywhere in life is to work hard at it. Whether you're a musician, a writer, an athlete or a businessman, there is no getting around it. If you do, you'll win. If you don't you won't.

-- Bruce Jenner

Allow Yourself To Be Human

"Remember that fear always lurks behind perfectionism. Confronting your fears and allowing yourself the right to be human can, paradoxically, make you a far happier and more productive person."

-- Dr. David M. Burns


"Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile."

-- Vince Lombardi


"In talking about mental toughness, Lombardi was emphasizing the necessity of staying the course when things start to go wrong. He was talking about using failure to come back stronger than before. We learn perseverance by persevering."

-- Vince Lombardi and Vince Lombardi, Jr., authors
What It Takes to be Number One

Be Who You Really Are

"Often people attempt to live their lives backwards: they try to have more things, or more money, in order to do more of what they want so they will be happier. The way it actually works is the reverse. You must first be who you really are, then do what you love to do, in order to have what you want."

-- Margaret Young


"Create a wonderful memory and you'll create a customer for life!"

-- Mac Anderson


"We all know that you only get one chance to make a good first impression. But here's the question... How many companies are pro-active enough to plan what happens in this important moment?"

-- Mac Anderson, author
Customer Love

Finish Each Day As It Is

"Finish each day and be done with it. You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense."

-- Ralph Waldo Emerson


"It is good to appreciate that life is now. Whatever it offers, little or much, life is now- this day- this hour."

-- Charles Macomb Flandrau


"How do you appreciate others around you? Get your creative juices going to determine some unusual, attention-getting, delightful ways you can thank others in your life. Consider leaving special post-it notes, affirming stickers, handwritten notes of any kind or bringing a picnic lunch to share with someone, and of course, people love any kind of treats."

-- Barbara A. Glanz, author
The Simple Truths of Appreciation

Each Day Is a Little Life

"Time, indeed, is a sacred gift, and each day is a little life."

-- John Lubbock


"We never know the love of our parents for us til we have beome parents."

-- Henry Ward Beecher


"No amount of love is too much for any child, and you cannot separate love from time spent together. The fact that you feel love for your children does not guarantee that they feel loved. They need to constantly hear you tell them "I love you" and see your love demonstrated in the small details of life. Give your child the best gift of all-yourself. That's what they really want and need."

-- Mac Anderson and Lance Wubbels, authors
To a Child, Love is Spelled T-I-M-E

Tackle Each Task At a Time

"Take a deep breath, count to ten, and tackle each task one step at a time."

-- Linda Shalaway


"Reflect upon your present blessings, of which every man has plenty; not on your past misfortunes, of which all men have some."

-- Charles Dickens


"You can't feel resentment and gratitude at the same time. One will always drive out the other. So the question is: Which would you rather be-angry or happy? Indignant or grateful? Upset or serene? Would you rather hold onto your self-righteous resentment or fill your heart with forgiveness and gratitude?"

-- Mac Anderson and BJ Gallagher, authors
Learning to Dance in the Rain

Objective Reality

"Objective reality is in contrast to subjective reality, which is reality seen through our inner mental filters that are shaped by our past conditioning. OBJECTIVE REALITY is how things really are."

-- A. H. Almaas


"Amateurs operate from delusion, pros operate from objective reality. The great ones' habits, actions, and behaviors are totally congruent with the size and scope of their ultimate vision. That's why we call them champions."

-- Steve Siebold, author
Secrets of the World Class


"I have enough money to last me the rest of my life- unless I buy something."

-- Jackie Mason