"Often people attempt to live their lives backwards: they try to have more things, or more money, in order to do more of what they want so they will be happier. The way it actually works is the reverse. You must first be who you really are, then do what you love to do, in order to have what you want."
-- Margaret Young
"Create a wonderful memory and you'll create a customer for life!"
-- Mac Anderson
"We all know that you only get one chance to make a good first impression. But here's the question... How many companies are pro-active enough to plan what happens in this important moment?"
-- Mac Anderson, author
Customer Love
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