Put Your Future In Good Hands

"You control your future, your destiny. What you think about comes about. By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. Put your future in good hands - your own."

-- Mark Victor Hansen


"Even the best organizations sometimes stumble and deliver less-than-perfect customer service. Something not to be taken lightly when you consider this: a whopping 65 percent of customers who take their business elsewhere do so because of poor customer service (only 30 percent leave because they find better or cheaper products)."

-- Mac Anderson
Customer Love


"For every unsatisfied customer who complains, there are 26 other unhappy customers who say nothing. And of those 26, 24 won't come back."

-- U.S. Office of Consumer Affairs