"The difference between ordinary and extraordinary is that little 'extra.'"
-- Mac Anderson
"May we never let the things we can't have, or don't have, spoil our enjoyment of the things we do have and can have."
-- Richard L. Evans
"What I've found over the years is that most companies want to do the right thing. They know how they would like to treat their customers and their employees, but they have a difficult time communicating the message in a way that is both inspirational and understood by all."
-- Mac Anderson
Customer Love
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